Generally speaking, FPV drones differ from traditional drones in two major ways. The first is the immersive flight experience provided by the goggles. The second big difference is the flight itself. Compared to most camera drones, FPV drones typically allow for much higher speeds and limitless maneuvering capabilities with no angle limits on any of the axes. Because of this, FPV drones have typically required a much higher level of skill to fly.
For returns of this nature, you must contact us within 7 days of receiving the item in order to claim DOA (Dead On Arrival), after this time it will need to be lodged as a warranty claim with the manufacturer. Shipping of faulty or Warranty items back to supplier will be incurred by the customer.
Items must be returned in the condition they were received and in original packaging. Returns will not be accepted without previous return authorisation, so please do not return any items without first contacting us.
If you need to return an item, please email us at info@crazyshotdrones.com.au and confirm the steps before sending back to our warehouse. Please also provide documentation in the parcel of what is wrong with the item, and how you wish to proceed.
WE DO NOT ACCEPT RETURNS FOR WRONG CHOICE OR CHANGE OF MIND. WE ACCEPT RETURNS ONLY IF WE HAVE MADE AN ERROR WITH YOUR ORDER.